Returns / Cancellations Policy

SHIPPING POLICY

• You / Your Company hereby agree and accept to provide accurate shipping address (with full address including area, pin code and nearest land mark) during the order placement.
• The ownership, title or risk of loss of the products may pass on to you upon delivery of the ordered materials / products by the vendors / logistics providers / manufacturer.
• You will be responsible to give a safe environment, legal address and accessible pathway to deliver the shipment. Failing to provide such, shipping charges will be charged with other taxes if any.

Your shipment may contain the documents:

• Copy of the Invoice.
• Copy of the Delivery note (Quantities has to be checked on the time of delivery, Any missing quantities should be raised immediately)
• Material Test Certificates, if any.
• The delivery date mentioned is an estimated date. While we try our best to delivery on time, we cannot provide you the delivery guarantee on the estimated scheduled delivery date.
• You accept and agree that industmt.com is not liable whatsoever for the timely delivery or otherwise, of the ordered materials/ products to your shipping address at any and all times.
• The TMT steel shall be unloaded to ground level (Not more than 25 Feet from the road/ gate to the storage location).
• An additional shipping cost will be charged if delivery is to be made above ground level. To be calculated at the site
• For any reasons, you would want to postpone the shipment date, Indus TMT has the right to retain the cost of handling and storage cost during this time to the hold the material/ products at the warehouses locations/ logistics partners.
• Indus TMT reserves the right to withhold/ cancel the order without delivery, retaining the difference between the invoice price and current price as well as all storage, handling and shipping charges, and taxes applicable on all of the above.
• You will be responsible to give a safe environment, legal address and accessible pathway to deliver the shipment. Failing to provide such, shipping charges will be charged with other taxes if any.

CONTACT INFORMATION

For more queries on refund/ cancellations , mail to us at vp@indussteels.com